NexG Concierge
Now recruiting riders in Nairobi

Ride with NexG.
Earn on your terms.

Deliver food, drinks, laundry, flowers and more to guests across the city. You choose when you ride. We keep the requests coming.

M-Pesa payouts
WeeklyM-Pesa payouts
choose the hours
Youchoose the hours
rider support
7 daysrider support

Become a rider

Takes about two minutes.

Step 1 of 3
+254
Incomplete Kenya number

Next: your documents, then a short onboarding session.

Why riders choose NexG

Fewer, better requests from hotels and guests — not a race to the bottom on every corner.

From application to first delivery

Four steps. Most riders are on the road within the week.

  1. Apply online

    Your name, phone, city and vehicle. Two minutes, no paperwork yet.

  2. Upload your documents

    ID, licence, vehicle papers and a good conduct certificate. We verify and come back to you.

  3. Onboard and collect your kit

    A short session on how NexG works with hotels and guests, then your branded bag and jacket.

  4. Go online and ride

    Open the rider app, accept your first request and get paid at the end of the week.

What you'll need

Nothing unusual — if you already ride for a living, you probably have all of this.

  • 18 years or older with a valid national ID
  • A valid driving licence for your vehicle class
  • Your own motorbike, bicycle, car or tuk-tuk, insured and roadworthy
  • An Android or iPhone with data for the rider app
  • A certificate of good conduct and an M-Pesa line in your name
The Nairobi skyline, looking across the central business district

Rider kit included

Branded delivery bag, reflective jacket and phone mount.

Issued at onboarding, yours to keep while you ride with us.

The rider app

Built for the road, not the office.

Big buttons, one-tap navigation and a clear view of what you've earned today. Accept a request, follow the route, confirm the hand-off, done.

  • Live pickup and drop-off navigation
  • Earnings and payout history, always visible
  • In-app chat with the concierge and support

Questions riders ask

Anything else, message us — a person answers.

Talk to the rider team
  • How and when do I get paid?

    Every delivery you complete is added to your balance in the app. Balances are paid out to your M-Pesa line every week, and you can see the full breakdown any time.

  • Do I need my own vehicle?

    Yes. You ride your own motorbike, bicycle, car or tuk-tuk, and it needs to be insured and roadworthy. We check the papers during onboarding.

  • Can I ride for other apps at the same time?

    Yes. You choose when you go online with us, and there are no minimum shifts or exclusivity requirements.

  • What happens if a guest isn't there?

    Call the guest from the app. If they do not answer, rider support takes over and tells you what to do with the order. You are not left deciding on your own.

  • Which cities are you recruiting in?

    We are onboarding riders in the cities that are live and soft-launching now, and building a waitlist everywhere else.

Ready to ride with NexG?

Apply today, upload your documents when you're ready, and we'll get you on the road.

Become A Rider