NexG Concierge
Now onboarding merchants in Nairobi

Put your business in
every guest's hands.

Hotel guests, travellers and expats ask NexG for what they need. List your restaurant, bar, laundry, florist or boutique and let our riders bring your products to their door.

riders to hire
Zeroriders to hire
M-Pesa settlement
WeeklyM-Pesa settlement
cities to grow into
11cities to grow into

Built for the businesses guests ask for most

Don't see yours? Register anyway — we add categories as demand grows.

  • Restaurants
  • Bars & liquor stores
  • Laundries
  • Florists
  • Beauty & fashion
  • Pharmacies
  • Supermarkets
  • Gift shops

A new front door, without a new headache

You keep cooking, pressing, arranging and selling. NexG handles the guest, the rider and the payment.

Merchant dashboard

Every order, rider and shilling in one place.

Accept with one tap, watch the rider arrive, and see what you've sold today without leaving the counter.

Live in three steps

Most merchants are taking orders within a few days of registering.

  1. Register your businessTell us who you are, what you sell and where you are. We verify your business permit and get in touch within two working days.
  2. Build your catalogueAdd your menu or products with photos and prices in the dashboard — or send us a PDF and we will load it for you.
  3. Go live and take ordersSwitch on "Accepting orders". Concierges start recommending you, riders collect, you get paid weekly.

Simple pricing

[—]%

per completed order. That's it.


  • No listing or monthly fee
  • Delivery paid by the guest, not you
  • Weekly settlement to M-Pesa or bank
  • Leave any time, no lock-in
Register Your Business

Register your business

Two minutes now. A member of the merchant team will call to confirm details and walk you through the dashboard.

  • Valid business permit
  • A physical location in one of our cities
  • M-Pesa till or bank account for payouts
Incomplete Kenya number

By registering you agree to the NexG merchant terms.

Questions merchants ask

Anything else, the merchant team is a call away.

Talk to the merchant team
  • Who sets the prices guests see?

    You do. Your catalogue prices are what guests see; NexG's commission comes out of the settlement, and the delivery fee is charged to the guest separately.

  • Do I need my own delivery riders?

    No. NexG riders collect from your counter. You never hire, manage or insure a delivery fleet.

  • Can I pause orders when we are busy?

    Yes. Switch off "Accepting orders" in the dashboard and you stop receiving requests immediately. Turn it back on when the kitchen catches up.

  • How do refunds and complaints work?

    The concierge handles the guest. If something is wrong with an order, we contact you, agree what happened, and adjust the settlement rather than leaving you to argue with a customer you never met.

Ready to reach thousands of guests?

Register today and be on the concierge's list before the next check-in.

Register Your Business